6.1 Create and Send Sale Rep E-Mail

Reference: Select Customers and Manage Programs Process Model - Page 3 for the associated business process diagram.

Actor/Role: CC&B

Description: CC&B constructs and sends e-mail to Sales Representative.

Note: The script C1-EmailSvc ( Send Email) is responsible for sending once the email has been created.

Entities to Configure

•	XAI Options

•	C1-LeadEventType

Business Objects

•	C1-LeadEvent

•	C1-LeadEventType

•	C1-LeadEvtTypeCreEmailAbtLead

Available Algorithms

•	C1-LECOMP - Complete Lead Event

•	C1-LECINREPE - Create Sales Representative Email